Associate Field Service Technician - Atlanta, GA - Transport

Associate Field Service Representative – Transport

As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.

What you will do

• Possess basic electronic and mechanical aptitude.

• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades

• Utilize computer software to complete documentation, order parts, reference training materials, and more

• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships

• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives

• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

• Fulfill the following physical requirements:

  • Move, set up and demonstrate equipment weighing up to 75 pounds.

  • Reach, push, or pull to accomplish job duties.

  • Involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.

  • Have coordination of the eye, hand and foot movement with an ability to grasp by hand.

  • Handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.

What you need

Required:

• High School diploma.

• Must be 21 years of age.

• Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy

• Willingness and ability to work an extended work week including nights and weekends at times

Originally posted on Himalayas