Technical Program Manager, Capacity Planning

About the Team

Infrastructure Services partners with engineering, research, and product teams to ensure successful planning, delivery and operation of OpenAI’s infrastructure roadmap. In other words, we’re the people who ensure that OpenAI’s research and product teams have the infrastructure they need today, tomorrow and years into the future.

Our team works across GPUs, CPUs, storage, networking and other supporting infrastructure that OpenAI needs to achieve its mission. We work on challenging problems with billions of dollars and hundreds of millions of users at stake. We are looking for self-starters who do well with ambiguity and can deliver immediate impact.

You’ll collaborate with people across OpenAI to help us deliver the highest quality infrastructure while providing seemingly infinite capacity at the lowest possible cost.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will

• Ensure the infrastructure roadmap and strategy for your area is derisked and successful. This will include work across capacity engineering, demand and supply planning, program management, operations, commercials, and anything else that may be needed!

• Identify infrastructure requirements from research and product teams

• Work with engineering to design and plan medium and long-term infrastructure roadmap based on these requirements

• Work with engineering to design and build tooling and software solutions that make OpenAI infrastructure easy to use for product and research teams

• Partner with commercial and engineering teams to execute on the infrastructure roadmap and deliver capacity

• Manage infrastructure supply (current and upcoming) and match to demand across product and research teams

• Understand financial and business implications of infrastructure decisions

You might thrive in this role if

• You are excited about building infrastructure at an incredible scale

• You have depth and expertise in one or more of the following areas: GPU | CPU | Storage | Networking

• You like to move fast, make decisions, and be held accountable

• You can wear multiple hats and juggle technical, business and engineering considerations to make decisions

• You have experience in AI/ML and/or cloud infrastructure

• Making complex decisions with significant engineering, commercial, product and research implications, often with many billions of dollars involved

• Want to work on a lean team, are a self-starter, can thrive in ambiguity

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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