Integrated Digital Collections Manager

ICF is seeking a forward-thinking Intergrated Digital CollectionsManager for Child Welfare Information Gateway, a service of the Children’s Bureau (CB), Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) that centralizes resources for the nation’s child welfare, adoption, and foster care professionals, along with the public.

TheDigital Collections Manager will lead the configuration, maintenance, and strategic development of the Information Gateway Integrated Library System (ILS), Ex Libris/Clarivate, and digital collections. This role is central to enhancing user experience, integrating emerging technologies such as AI and GenAI, and ensuring compliance with evolving digital copyright laws.The successful candidate is a team player with the ability to work in a fast-paced environment,demonstrate both the adaptive and technical skills necessary to effectively lead an integrated, user-friendly digital collection environment, and handle multiple competing priorities while maintaining high quality results.

Key Responsibilities:

• Support innovation by advancing digital infrastructure, integrating emerging technologies, and continuously enhancing systems and workflows to improve access, usability, and strategic value of digital collections.

• Administer and continuallyoptimize the Ex Libris Alma and Primo VE platforms, including system configuration, workflows, and integrations.

• Ensure seamless interoperability between the ILS and third-party systems (e.g., authentication, discovery, analytics).

• Manage digital collections, including metadata quality, access, and preservation.

• Adeptly leverage and continually assess emerging technology to employ automation, AI and genAI tools to improve workflows, metadata creation, content discovery, and user engagement.

• Establish internal processes and lead theimplementationregarding changes/updates in digital copyright law to ensure compliant access and dissemination.

• Work collaboratively with Data Scientists to establish a data visualization strategy to analyze usage data to inform collection development and improve digital services.

• Provide training and support to implement new AI digital information technologies, Alma, Primo, and related technologies and work closely with IT Development teams.May supervise up to two staff including Digital Curation Specialist and Business Analyst.

BasicQualifications:

• Alma Administrator Certification

• Master’s degree indigitallibrary information science, digital information systems, digital curation, or dual degree in legal studies or communications law and library information science.

• Minimum 7 years of experience managing Ex Libris Alma and Primo VE in an academic or research library setting.

• Minimum 2 years’ experience with LIS integration with AWS applications including AWS Bedrock, Glue, Connect, Lex

Preferred Skills/Experience:

• Demonstrated knowledge of digital copyright law and guidance

• Deep understanding of Alma workflows (acquisitions, cataloging, fulfillment, analytics) and Primo VE customization.

• Demonstrated ability to extract and analyze LIS data, integrate meaningfully with other data sets and visualization.

  Working knowledge of Power BI.

• Experience with metadata standards (MARC, Dublin Core, MODS, etc.).

• Familiarity with APIs, integrations, and system interoperability.

• Demonstrated expertise in ensuring compliance with accessibility standards and centering user-centered design principles.

• Strong analytical, communication, and project management skills.

• Knowledge of scripting languages (e.g., Python, JavaScript) for automation or data manipulation.

Professional Skills:

• Team player with the ability to work in a fast-paced environment

• Ability to manage multiple projects simultaneously and maintain high-quality results

• Great organization and time management skills. 

• Excellent verbal, interpersonal, and written communication skills. 

• Demonstrated, outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy. 

• Ability to apply detailed knowledge of organizational procedures to make independent decisions 

• Strong attention to detail and ability to produce error-free work products 

• Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions 

• Willingness to innovate or create new approaches to reach desired goals

• Proficient with M365 applications (e.g. Word, Excel, and PowerPoint). 

• Proficient with virtual communication platforms (Teams, Zoom, Mural, etc.) 

Working at ICF

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email [email protected] and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

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