Field Based Loss Adjuster
Field Based Loss Adjuster
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Sarah Molyneux
Description
Property Loss Adjuster in the Hertfordshire, Norwich East Anglia area needed As our next remote Property Loss Adjuster, you will handle a range of claims of varying complexity and value and you will enjoy working to a broad and busy caseload. You will also be motivated by every day being different. We are looking for someone with a strong background in both Domestic and Commercial claims as well as the appetite to operate in a remote team within a fast-paced and continually evolving environment. #INDUKIWhat will your day look like:
- You will work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
- Process all invoices and approve estimates within 5 working days of receipt/agreement.
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
- Full completion of all prepared site note templates and associated documentation within set SLA’s
- Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s
- Work to ensure correct policy interpretation and validation.
- Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
- Ensure files are up to audit standards at all times.
- In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
- Take responsibility for following agreed/documented procedures when dealing with problems and complaints
- Build good working relationships with clients and staff, internal and external to the Davies Group
Knowledge and Abilities:
- High level of Property Loss Adjuster experience
- Already hold or working towards recognised professional qualifications at a diploma level.
- Demonstrable experience of organising and managing own workload is essential.
- Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
- Being prepared to work nationally on occasion with overnight stays.
- Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays.
Benefits
Career & Purpose- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Originally posted on Himalayas
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