Virtual Personal Assistant / Administrator

About Us

Virtual Administration Ltd is seeking highly-skilled home-based Personal Assistant/Administrator to work from home. This is a self-employed position working as an Associate of the company. You will be responsible for paying your own tax and National Insurance.

Virtual Administration Ltd was founded in 2006. We are a home-based team of 20 professional, experienced Virtual PAs who provide flexible, reliable and affordable administrative support to over 80 clients. We work with and support a very niche client market of private occupational therapists, case managers, physiotherapists, speech and language therapists, neuropsychologists and other independent healthcare professionals.

Virtual Administration is a rapidly growing company who believe in achieving a great work-life balance.

Ideal Candidate

You must be a confident, friendly communicator with great empathy and enjoy working remotely. We are looking for individuals who must:

• Have at least 5 years PA experience at director level
• Be based in the UK and eligible to work in the UK
• Have excellent communication skills
• Happy to take telephone calls, book appointments and deal with new enquiries on email and by phone
• Have excellent English, grammar, punctuation, proof reading and formatting skills and good numeracy
• Have excellent organisational and planning skills
• Be able to prioritise tasks accordingly
• Be a self-starter, able to work with little assistance and use own initiation and judgement
• Have good knowledge of Microsoft Office Suite
• Have a calm manner under pressure
• Resilient and tenacious
• Strong levels of initiative
• Be fun

Requirements

You must have experience of:

• Dealing with new enquiries by email and telephone
• Responding to emails in a professional manner on behalf of the client
• Proof-reading complex reports
• Formatting of documents and complex reports
• Typing reports and documents from audio files
• Planning and organising travel and accommodation for meetings
• Creating invoices and chasing up late payments using Xero and other platforms
• Typing minutes at a live Zoom meeting

You must have:

• A reliable and suitable computer, printer, scanner and internet connection
• Microsoft Office including Microsoft Outlook (desktop version)
• Robust cybersecurity in place

Desirable

Healthcare administration background

Basic bookkeeping skills

Appreciation of patient confidentiality, data protection (GDPR) and medical ethics

Good balance of professionalism, fun and light-hearted

Job Type: Part-time

Pay: 12.36 per hour

Expected hours: 25 per week

Benefits:

• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Must be able to happily work from home and receive telephone calls.

Experience:

• Administrative experience: 5 years (required)

Work Location: Remote

Reference ID: April 2025 - VA