Area Customer Service Coordinator in New York City, NY
Job title: Area Customer Service Coordinator in New York City, NY at LanceSoft
Company: LanceSoft
Job description: Duration: 0-2+ Months (Temp to Engage)
Shift: 1st Shift (Monday to Friday)THIS IS A MULTI-SITE ROLE - the contingent worker selected will be expected to use public transportation throughout downtown and midtown New York to travel to different worksites. Please make this very clear to your candidates.
Employees may be re-assigned to another site in the morning or in the middle of the day.
Shift hours may vary depending on location: 7am – 4pm, 8am – 5pm, 9am – 6pm. Overtime may be required. Work week – Mon – Fri. Candidates must be available for work between 7am and 7pm and ready to adjust on a short notice.Dress Code: High-end Business Casual for professional settingJob Description:
Daily responsibilities:
- This is a customer-facing role. Employees in this position will provide coverage and support at multiple sites in NYC.
- Duties include reception, mailroom, print production, hospitality, and other office services.
- Mailroom operations
- Print production (printing, assembling, binding)
- Key-op (replenishing toner and paper in printers, clearing jams)
- Greeting and assisting visitors and answering and forwarding calls
- Scheduling conference rooms through Outlook or other applications
- Communicating with customers via Outlook, Microsoft TEAMS, and in-person
- Assisting with stocking kitchen supplies, maintaining cleanliness and organization of kitchen and other office areas
- Conference room set up/take down
- Other duties, as assigned
- Reliable
- Friendly and outgoing
- Willing to learn
- Customer Service Skills
- Interpersonal Skills
- Attention to Detail
- Patience and Professionalism
- Print production, Mailroom, Reception/Hospitality experience preferred
- Law Firm experience preferred
- Microsoft 365 apps, general computer experience required