Salesforce Solution Architect, Systems & Tools (Public Sector)
Required - Resident of the United States - Currently live in the United States - Bachelor's Degree Responsibilities - Perform administration duties on a suite of existing applications and tools, including project management, data management, scheduling, methodology, and reporting. - Manage project scope and schedule definition and execution. - Able to effectively communicate status, accomplishments, and roadblocks to a dynamic global team. - Analyze Salesforce data and generate reports. - Assist in the creation of custom tools and applications. - Advocate for Services Sales and Delivery requirements on enterprise wide projects, features & enhancements. - Own the creation, documentation, validation, communication and upkeep of business requirements and their supporting use cases. - Set priorities, open cases with developers and guide them through deployment. - Partner with Subject Matter Experts, Business Architects, and Product Owners to develop requirements, review solutions and designs, and build enablement and test scripts. - General support on additional administrative or operational tasks. Required Experience - Relevant practical experience in systems administration or business analysis - Advanced understanding of cloud computing, solutions, and the Salesforce product family - Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail - Logical, practical, realistic, tenacious, curious, kind - Ability to multitask while managing deadlines, perform well under pressure, work independently and as a part of a team - Flexible, creative, highly motivated self-starter with demonstrated ability to produce results - Extraordinary time management skills - Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies - Collaborative; extremely customer-service and team-oriented - Ability to stay focused and learn quickly in a fast-paced, rapidly developing business environment Desired Experience / Expertise / Skills - Salesforce Admin and Advanced Admin certifications and product experience - Familiarity with CRM, data management and/or Certinia?s PSA tool - Experience as a customer-facing consultant - Experience in Sales Operations and/or Professional Services - PMI / PMP certification - Experience with Contract Lifecycle Management, CPQ and/or systems integration - Proficient in authoring use cases, user stories, business and/or technical requirements - Experienced at collaborating with both business and technical teams; requirements gathering, prototyping, testing, launching and enabling enterprise solutions Apply Job!