Claim Services Admin
Location(s) P&C-Butterfield Road-Downers Grove-IL-AAC Details POSITION SUMMARY: The Claim Admin is people responsible for performing the administrative duties related to insurance claims. They provide support to the claims department by uploading file documents, issuing payments, and servicing internal and external customers. PRINCIPAL DUTIES AND RESPONSIBILITIES: Create tow request with outside vendor ensuring vehicles are moved timely, process towing and advance charges invoices and issue payments. Importing and ordering police reports for active claim, claim forms, medical bills or subrogation files to document management system, on all existing claims. Data entry of new losses due to correspondence received. Reviewing incoming document types and assigning appropriately releasing by priority level in document management system. Provide callers with information, documents, and status relevant to an existing claim Other responsibilities as needed within the claims department. MINIMUM JOB REQUIREMENTS: Organization and time management skills High School Diploma or higher preferred Basic or proficiency computer skills to include Microsoft Suite products and web-based applications. Provide exceptional customer service and demonstrate empathy, responsiveness, and professionalism. REQUIRED JOB SKILLS: Excellent communication skills with individuals from all backgrounds Exercise discretion and integrity when handling sensitive information. Ability to work independently after completing a comprehensive training and development period. The range for this position is $15.82 - $26.35 per hour. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. Kemper at a Glance The Kemper family of companies is one of the nations leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.8 million policies, is represented by approximately 22,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com. *Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V Our employees enjoy great benefits: Qualify for your choice of health and dental plans within your first month. Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. Contribute to your community through United Way and volunteer programs. Balance your life with generous paid time off and business casual dress. Get employee discounts for shopping, dining and travel through Kemper Perks. Apply Job!