Compliance Project and Process Maintenance Senior Analyst, Bulgaria
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Job Responsibilities
Develop and update Compliance processes and procedures, ensuring they align with organizational standards and regulatory requirements;
Support the Manager in drafting and refining documentation to maintain a comprehensive and accurate compliance library;
Create detailed process maps for compliance workflows, identifying areas for improvement and efficiency;
Analyze existing processes, proposing enhancements to streamline operations and improve compliance effectiveness;
Actively participate in the development and refinement of QA processes for Compliance teams, aligning with their needs and specifics;
Perform regular quality control checks on regular and ad-hoc activities, documenting findings, and recommending corrective actions when necessary;
Support the Manager in implementing and maintaining QA standards across the compliance team;
Assist in preparing documentation and responses for internal and external audits;
Track audit findings and collaborate with team members to ensure timely completion of follow-up actions;
Support the Manager on key compliance projects, ensuring assigned tasks are completed on schedule;
Collaborate with cross-functional teams on project deliverables, providing regular updates to the Team Lead;
Actively participate in the development and refinement of Productivity Tracking processes and reports for Compliance teams, aligning with their needs and specifics;
Identify areas for productivity improvement within team workflows, proposing process enhancements, and implementing approved changes;
Assist in drafting and distributing weekly compliance newsletters, ensuring content is accurate and relevant to the team and stakeholders;
Identify key topics and updates for inclusion, contributing to a clear, informative, and engaging newsletter;
Develop and deliver training materials, working closely with the Manager and relevant teams to ensure content accuracy and relevance;
Assist in managing access permissions, and conducting audits to ensure role-based access is maintained for compliance systems and workspaces;
Collaborate with IT and security teams to resolve access issues and ensure secure access protocols.
Job Requirements
Proven track record in developing and updating processes and procedures;
Experience in drafting documentation and training materials;
Experience with process improvement;
Effective project management abilities;
Experience within compliance is considered a plus;
Excellent analytical and problem-solving skills;
Multi-tasking and high attention to detail.
Communication and Collaboration;
Strong written and verbal communication skills;
Ability to collaborate with cross-functional teams and provide project updates.
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