Senior/Lead Brand Designer

Senior/Lead Brand Designer

Who we are

We’re doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare.

We believe that cost and complexity should never be a barrier to telemedicine. That’s why we created a simple, free, and secure telemedicine platform. Since 2013, we’ve grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date.

Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers.

We’re a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT & London, UK).

Who you are

We’re seeking a Senior/Lead Brand Designer passionate about owning, evolving and delivering world-class brand experiences. In this role, you will be responsible for maintaining brand consistency across all touchpoints while driving strategic creative opportunities across doxy.me. You will oversee projects, support the team and, most importantly, collaborate closely with stakeholders. The Brand Design team at doxy.me is responsible for driving all areas of our brand forward, ensuring it drives a strong connection with our audience and sets a standard for the brand in the telehealth space.

What you’ll do

• Creative Leadership: Oversee the brand’s visual identity, ensuring creativity and consistency across all channels, and supporting the team in delivering standout design.

• Strategic Direction: Drive the development and implementation of strategic creative initiatives that add measurable value to the company.

• Stakeholder Engagement: You’ll work closely and collaboratively with stakeholders across the business. You’ll take on feedback, know when to push back and always fly the flag for quality over quantity.

• Self-Serve Enablement: Support the creation, testing, and implementation of self-serve templates and tools, enabling other teams to maintain brand consistency while designing efficiently.

• Leadership and Mentorship: You’ll lead, where required, and mentor junior team members, fostering our collaborative culture and supporting the creation of brilliant work.

Your skills and experience

• Bachelor's degree in Design or a related field. A Master's degree is a plus.

• Proven experience (8+ years) in creative design and branding, with at least 3 years in a leadership role.

• Strong strategic thinking skills with a track record of driving high-impact creative initiatives.

• Exceptional organisational and multitasking skills, with a keen attention to detail.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and senior leadership.

• Previous experience in budget management and resource allocation.

• Proficiency in data analysis and reporting to drive data-informed decisions.

• Familiarity with creative industry trends and emerging technologies is preferred.

• Experience with design software (e.g., Adobe Creative Suite, Figma, Sketch) is a plus.

What we can offer you

We have been evolving our benefits since launching in the UK in 2023; we’re continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list.  Alongside a competitive salary, we also offer;

• Unlimited PTO

• Private medical, optical and dental healthcare through AXA

• 5% matched company pension

• Remote working - we have recently secured a small flexible office workspace in London Liverpool Street (here). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward

• Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep

• A great, supportive culture

Interview process

• 1st stage - Chat with our internal recruiter

• 2nd stage - Hiring Manager interview

• 3rd stage - Deeper dive - walkthrough a couple of previous case studies

Additional information

• Our product: 

  • Doxy.me: The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day. 

• Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication.

• To ensure HIPAA compliance we perform background checks after extending a job offer