Customer Service Representative - Remote

Will be working 100% remote and will be provided equipment! A large Mortgage company is hiring fully remote Customer Service Reps to join the team for a great opportunity... Responsibilities: • The Rep, Customer Service I handles customer service inquiries and problems. • Handling primarily inbound calls through our dialer on specific based mortgage campaigns - upwards of 50-100+ calls daily. • Sometimes candidates will be assigned to outbound calling campaigns (must be open to occasional outbound calls, when needed), but the team consists of primarily inbound agents with a few full time outbound agents. • Will be assigned/working on various campaigns – these could consist of refinances, home equities, insurance, home warranties, security systems, etc. Scripted environment. Qualifications: • High School Diploma or GED required • Any kind of sales, upselling experience which could either be in person or over the phones is preferred but not required • 1-2+ years of outbound customer service or call center experience is highly preferred - in addition to the sales/upselling experience • Must be open to occasional outbound calls, but primarily inbound calls (they do have inbound agents and outbound agents) • Open to candidates in Mortgage, Banking, Financial, Warm/Cold Calling, Telemarketing, Surveys, etc. • No previous or active real estate licenses or NMLS loan licenses are allowed, cannot work here due to conflict of interest • *If Interested: Please apply to the job application! Note: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Apply Job!