Call Center Representative/Call Agent I (Remote, Per Diem) - (Job...

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Pay rate up to $22.66/hr • Additional compensation opportunities including shift differentials, extra shift incentives, and bonuses • High-quality health insurance plan options for employees and their dependents • Opportunities for career growth and advancement within the organization • Predominantly remote work with flexible shift scheduling • Emphasis on providing the Simply Better Hiring Company Experience in every interaction What To Expect (Job Responsibilities) • Deliver exceptional customer service to patients, families, providers, and colleagues • Prioritize service and customer experience in all interactions • Demonstrate strong guest-focused engagement over the phone, email, and chat • Utilize effective communication and interpersonal skills • Knowledge and ability to schedule reservations for patients and families What Is Required (Qualifications) • 1-2 years of customer service experience or related guest-focused engagement • Call center experience in a fast-paced setting • Excellent computer and typing skills, including proficiency in Windows, Microsoft Office, and Outlook • High School diploma or GED required • Knowledge of medical terminology is preferred • Spanish speaking skills are a plus How To Stand Out (Preferred Qualifications) • Previous experience in a healthcare-related service • Bilingual in Spanish and English At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!