[Remote] Technical Implementation Project Manager
Note: The job is a remote job and is open to candidates in USA. Robert Half is partnering with a growing, product-focused software company to hire a Technical Implementation Project Manager to lead client onboarding and drive successful SaaS deployments. This role is highly client-facing, where the manager will own multiple implementations simultaneously, ensuring a seamless and successful rollout for clients.
Responsibilities
- Lead end-to-end SaaS implementations for new clients
- Manage multiple client projects simultaneously with clear timelines and deliverables
- Conduct frequent live client sessions (Zoom/Teams) to drive progress and alignment
- Translate business requirements into technical configurations
- Partner with internal teams (Engineering, Product, Support) to resolve issues
- Track risks, dependencies, and project milestones
- Deliver a high-touch, “white glove” client experience
- Drive adoption and ensure a smooth transition to post-implementation support
Skills
- 5+ years of experience in Implementation, Project Management, or Client Success
- Experience implementing SaaS or enterprise software solutions
- Strong client-facing communication skills with comfort leading frequent video calls
- Ability to manage multiple projects in a fast-paced environment
- Solid understanding of technical concepts (APIs, integrations, data workflows is a plus)
- Highly organized with strong attention to detail
- Comfortable working fully remote and independently
- Experience with project management tools (Jira, Asana, Smartsheet, etc.)
- Background in software, data, or platform implementations
- Certifications (PMP, Agile, Scrum, etc.)
Benefits
- Full medical, dental & vision
- Fully remote with a flexible work environment
Company Overview
Company H1B Sponsorship