[Remote] Salesforce Senior QA Analyst

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. They are currently seeking a Salesforce Senior QA Analyst with experience in testing Salesforce Sales Cloud and Service Cloud, focusing on data model changes and integrations. The role involves validating changes for Salesforce to integrate with a new MDM platform and ensuring existing functionalities work as expected.

Responsibilities

• Review business and technical requirements related to Salesforce MDM integration changes
• Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing
• Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts
• Test API integrations between Salesforce and the new MDM system
• Perform functional testing, regression testing, integration testing, and user acceptance testing support
• Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation
• Log, track, retest, and report defects using standard defect management tools
• Work closely with developers, business analysts, data teams, and client stakeholders
• Support test execution reporting and provide QA status updates
• Ensure Salesforce changes meet business requirements and quality standards

Skills

• 6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud
• 6+ years of experience writing test cases, test scripts, and test execution reports
• 6+ years of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles
• 6+ years experience testing integrations, APIs, and data synchronization scenarios
• 6+ years experience performing regression testing and defect validation
• 6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar
• Strong attention to detail and communication skills
• Experience testing MDM integrations or customer master data flows
• Experience with API testing tools such as Postman or SoapUI
• Exposure to test automation is a plus

Benefits

• Incentive compensation based on individual and/or company performance
• Company benefits including medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Lifeand AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits

Company Overview