Delivery Network Engineer
Job Description:
- Design and provision cloud solutions across the network, including firewalls, disaster recovery, storage, and backup systems, directly contributing to customer success and operational reliability.
- Maintain accurate documentation and system records by updating databases, creating detailed Visio diagrams, and developing MOPs and SOPs.
- Review and approve cloud service orders, coordinate with internal teams to resolve provisioning delays, and participate in customer maintenance activities as needed.
- Partner with Project Management and Engineering teams to deliver an exceptional customer experience throughout implementation engagements.
- Support virtualization technologies including VMware vSphere, vCloud Director, and Nutanix, and contribute to audits, disconnects, and special projects as assigned.
Requirements:
- 2+ Years hands-on experience in cloud computing or a related technology field, including provisioning IP data services in a Cisco environment.
- Put the Customer First : Customer Focus, Service Orientation
- Stay Curious: Learning Agility, Innovation, Open-Mindedness
- Simplify: Problem Solving, Strategic Thinking
- HS Diploma or GED required; associate's degree in computer science or a related discipline, preferred.
- Industry certifications such as CCNA, CCNP, PCNSA, or PCNSE, preferred.
- Must have and maintain a valid driver’s license and insurance.
Benefits:
- Generous paid time off policy, including vacation, and 10 paid holidays
- Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
- 401(k) retirement plan with a generous contribution
- Group Term Life Insurance covered 100% by employer
- Wellness incentive to promote overall employee well-being
- Paid volunteer time
- Business casual dress code
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