Sr Network Engineer

Founded in 1898 and headquartered in Chicago, IL, GATX Corporation (NYSE: GATX) is an industry leader with 125+ years of success—success that is powered by our people. We are proud of our high-performance culture, hard-working and enthusiastic management team, and beautiful office space in the Willis Tower.

At GATX, we hire the best and offer our employees a dynamic, energetic, collaborative environment to enable them to make an impact from day one. Enjoy the perks and benefits of a global company with the close-knit culture and community of a much smaller one. In the same way we strive to empower our customers to propel the world forward, we are dedicated to providing our people with the tools and resources they need to advance in their careers.

The Senior Network Engineer will assist in the development and maintenance of GATX Network hardware and software supporting systems related processes required to meet the organization’s technological needs. This includes maintenance and implementation of the Network technical architecture, as well as the performance of day-to-day support of various Network components.

• In conjunction with other IT functional groups, determine global Network hardware and software infrastructure requirements and specifications.
• Recommend, coordinate and perform the implementation of upgrades to Network operating systems, hardware, and support application tools.
• Install, troubleshoot, and maintain all supported hardware and system software.
• Perform Network installation, upgrade, and support activities with minimal disruption to the business.
• Maintain hardware and software inventory. Perform and manage projects as assigned.
• Support network infrastructure buildouts of new buildings, new shop locations, corporate building improvements
• Collaborate with IT functional groups to determine network requirements and design specifications
• Provide and coordinate support for Network infrastructure hardware, operating systems, and tool packages such that issues are resolved according to the standards defined in the established service level agreements.
• This includes performing, monitoring, and/or managing the intake, diagnostic, prioritization, and resolution processes, as well as maintaining the appropriate level of communication with the client and other IT staff involved in the resolution of the issue.
• This requires availability during non-business hours.
• Strong knowledge of networking concepts, security best practices, and cloud infrastructure architecture.
• Provide network support for AWS and Azure, including secure connectivity between on-premise systems and the internet.
• Experience in designing, implementing and supporting AWS services including VPC, Transit Gateway, Direct Connect, IAM, EC2, Lambda, S3, CloudWatch, etc.
• Proficiency in defining Infrastructure as Code (IaC) using tools such as Terraform to automate the provisioning and management of cloud resources.
• Familiarity with CI/CD pipelines and DevOps practices
• Familiarity with other cloud platforms such as Microsoft Azure
• Participate in the creation and maintenance of service level agreements that are developed in conjunction with the clients and other IT functional heads.
• Monitor IT performance against such agreements and recommend and implement improvement plans where appropriate.
• Perform general and departmental managerial responsibilities as assigned.
• Investigate and stay current with industry trends and best practices in hardware, network infrastructure and cloud services.
• Recommend and implement improvements to enhance service delivery and operational efficiency.

• Bachelor’s degree or equivalent work experience required. 
• Experience in a Network environment required.
• Must have demonstrated ability to build quick and effective work rapport with others and strong teambuilding skills.
• Must demonstrate a strong sense of urgency, results orientation, customer focus, effective communication skills, and a win-win approach to problem resolution.
• Must be able to work independently.
• Prefer at least 8 years’ experience Network systems and problem resolution and at least 5 years of project management
• Must reside within one hour of the primary data center to ensure timely on-site response when operational issues or emergencies require physical presence. This proximity requirement supports rapid troubleshooting, maintenance, and restoration of critical network infrastructure when remote resolution is not possible.
• Team player with ability to communicate effectively with staff in different locations
• Willingness to continually learn