Epic Pharmacy Informaticist
Job Description
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Position Overview We are seeking an Epic Pharmacy Informaticist to support the design, build, optimization, and maintenance of Epic’s pharmacy-related modules. This role bridges clinical pharmacy expertise with healthcare IT, ensuring that Epic applications effectively support medication management, clinical decision support, and safe, efficient workflows for providers and patients. The ideal candidate will be a licensed pharmacist or experienced pharmacy informatics professional with Epic certification in Willow (Inpatient or Ambulatory) or related modules, and proven experience working with pharmacy operations and clinical teams.
Key Responsibilities
Qualifications
Preferred Qualifications
Why Join Us Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
- System Configuration & Support
- Build, configure, and maintain Epic Willow Inpatient, Willow Ambulatory, Willow Inventory, or Beacon modules.
- Implement medication workflows, order sets, formulary updates, and clinical decision support tools.
- Ensure integration of pharmacy systems with Epic and external applications (robotics, dispensing systems, automated cabinets, etc.).
- Clinical Collaboration
- Partner with pharmacists, physicians, nurses, and IT staff to optimize medication-use processes.
- Translate pharmacy practice needs into Epic workflows that improve patient safety and efficiency.
- Provide subject matter expertise on medication management and regulatory compliance.
- Testing & Quality Assurance
- Develop and execute test plans for upgrades, new features, and enhancements.
- Troubleshoot, resolve, and document system issues.
- Participate in change management processes, ensuring safe implementation of updates.
- Training & End-User Support
- Develop training materials and provide education to pharmacy and clinical staff.
- Act as a liaison between pharmacy end-users and IT.
- Support end-users with go-live activities, upgrades, and ongoing optimization.
- Regulatory & Compliance
- Ensure Epic pharmacy workflows comply with state/federal regulations, Joint Commission standards, and medication safety requirements.
- Support data/reporting needs for quality improvement, compliance, and operational performance.
- Education/Certification:
- Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy preferred.
- Current pharmacist license (active and in good standing) preferred.
- Epic Willow certification (Inpatient, Ambulatory, or Inventory) required
- Experience:
- Minimum 2–3 years of pharmacy informatics or healthcare IT experience.
- Prior Epic build/support experience strongly preferred.
- Clinical pharmacy practice experience (inpatient, ambulatory, or oncology) highly desirable.
- Skills:
- Strong understanding of medication-use processes, formulary management, and clinical decision support.
- Excellent analytical, problem-solving, and workflow design skills.
- Effective communicator, able to bridge technical teams and clinical staff.
- Ability to manage multiple projects and priorities in a complex healthcare environment.
- Epic certification in Beacon (Oncology), Medication Prior Authorization (Rx Prior Auth), or eMAR.
- Familiarity with robotic dispensing, Omnicell/Pyxis, or inventory management systems.
- Experience with clinical decision support (CDS) design and regulatory reporting.
- Board Certification in Pharmacy Informatics (BCPS/BCPIP) is a plus.
- Be part of a collaborative, mission-driven healthcare IT and pharmacy team.
- Play a critical role in improving patient safety, medication management, and clinical workflows.
- Competitive salary, comprehensive benefits, and opportunities for ongoing Epic certification and professional development.
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