Experienced Sell-By-Chat Representative - Ontario - Maximizing Engagement and Driving Growth for SaaS Companies

About SaaS Academy

SaaS Academy is a leading provider of world-class coaching and training for Software as a Service (SaaS) companies. Our mission is to help ambitious B2B SaaS founders achieve their perfect exit by leveraging our expertise and resources. With a seasoned CEO and a team of experienced professionals, we offer a unique blend of guidance, support, and community to help SaaS companies grow to new heights.

About the Role

We are seeking an experienced Sell-By-Chat Representative to join our team in Ontario. As a key member of our sales team, you will be responsible for maximizing engagement with potential clients through email and social platforms. This is an exciting opportunity to work with a dynamic team, drive growth, and make a real impact on the SaaS industry.

Key Responsibilities & Success Metrics

• Source Growth Sessions via Email and Social Platforms: Efficiently manage email inbox and social platforms to maximize engagement with potential clients. Ensure no lead goes untouched and that messaging across these channels is prompt and compelling.
• Success Metrics: Conversion rate on responses for marketing-generated leads, Revenue sourced, and Show rate on Growth Sessions sourced.
• Build Sales Systems: Play a pivotal role in building and fine-tuning a highly efficient and responsive lead management system. Create a well-oiled machine capable of seamlessly handling a substantial influx of leads from various channels.
• Success Metrics: Rate of change within the SBC machine - Documentation, processes, departmental growth, etc.
• SaaS Expert: Engage in insightful conversations with prospective clients by continuously educating yourself on industry trends, emerging technologies, and the specific challenges and opportunities that SaaS companies encounter. Address prospects' pain points and demonstrate how our solutions can make a difference for their businesses.

Experience and Qualifications

We are looking for a highly motivated and experienced individual with a strong background in sales, customer service, and communication. The ideal candidate will have:

• Proficiency and competence in working in and maintaining quality data in CRM systems
• Chat-based sales experience
• Ability to effectively facilitate multiple ongoing conversations seamlessly over several inboxes and social platforms
• Highly organized
• Self-sufficient
• Must be located in Ontario

Preferred qualifications include:

• Knowledge of HubSpot processes
• Ability to mimic writing styles

Benefits

We offer a competitive compensation package, including:

• Compensation: $89,000 CAD OTE ($68,500 CAD base + variable compensation)
• Generous Benefits: Unlimited PTO, health and retirement benefits, development training, and a robust and nourishing culture & team that is world-class.

Career Growth Opportunities and Learning Benefits

We are committed to helping our employees grow and develop their careers. As a Sell-By-Chat Representative, you will have the opportunity to:

• Develop your sales and communication skills
• Gain experience in a fast-paced and dynamic sales environment
• Work with a talented team of professionals who are passionate about the SaaS industry
• Access training and development opportunities to help you succeed in your role

Work Environment and Company Culture

We are a remote-friendly company that values flexibility and work-life balance. Our team is passionate about the SaaS industry and is dedicated to helping our clients achieve their goals. We are looking for someone who shares our values and is excited about the opportunity to join our team.

How to Apply

If you are a motivated and experienced individual who is passionate about sales and the SaaS industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!